Managed services

01

Customer Business development

Interactive UAE has a very successful track record of developing businesses of our solution partners in the Middle East region. We work with our solution partners to get the level of understanding that’s needed to make inroads with some of the leading companies in this region. We are registered IT services vendor in UAE government organization and are therefore able to bid on projects as a local service provider, saving our solution partners lengthy time delays and fulfilling local end-customer obligations. We become our solutions partner’s strategic business development unit, align with their strategic business goals to acquire ideal clients for their priority services using brand promises that they can deliver upon.

02

Tier-one support

During and after the projects, our client management and software support engineering teams provide first level support for software solutions implemented. Our teams our expert at end-customer handling in terms of on-boarding, rollout, demonstrations and trainings. Our solution providers rely on our support services especially when it comes to covering UAE workdays.

03

Data migration

At Interactive we also provide data migration and disaster recovery services to our end customers post solution implementations. Our system engineers are experts at deciphering legacy systems and its constraints and use time-tested tools and best practices, minimizing the risk of business disruption and ensuring reliable data migration onto the new solution.All this, we believe, will transform the Gulf region into a safer environment for business, people and the society at large